No-Questions-Asked Refund Policy
At YayCommerce, we want you to be fully satisfied with all plugins and services we provide.
If our products are not what you are looking for, we will be more than happy to offer you a full refund within 30 days of purchase without asking any questions.
Payment Method of Refund
Your refund request will be automatically processed to your credit card or the original method of payment. This generally takes up to 7 working days since your request was approved.
Refund Exceptions
We are sorry to say No to these refund inquiries:
- Requests sent after 30 days from the date of purchase
- Products bought during our discount campaigns
- Exceeding two refund requests per month
- Refund requests on renewal payments. We will send you a reminder notice 2 weeks prior to your subscription expiration date. At any point in time, you can cancel your subscription before the renewal payment is automatically processed.
Before Asking for Refund
While dotting the i’s and crossing the t’s, we aim to create values that last. It is not just the plugin itself that we are trying to deliver right to you. Additionally, we offer live demos, free trial, documentation, tutorial videos, blog posts and other resources to help you explore and retain the full functionality of our plugins.
With this being said, please do appreciate our effort to accompany you on tackling any issues you may have.
We are always available on various support channels including email, live chat, ticket and YayCommerce’s social media profiles.
We encourage you to take us towards our better self by suggesting how to improve our products.