No-Questions-Asked Refund Policy
At YayCommerce, we want you to be fully satisfied with all plugins and services we provide.
If our products are not what you are looking for, we will be more than happy to offer you a full refund within 30 days of purchase without asking any questions.
Payment Method of Refund
Your refund request will be automatically processed to your credit card or the original method of payment. This generally takes up to 7 working days since your request was approved.
Refund Exceptions
To keep things fair for everyone, refunds are not available in the following cases:
- Requests submitted more than 30 days after the purchase date
- Purchases made during a discount or promotional campaign
- More than two refund requests within a single month
- Renewal payments: we’ll send you a reminder 2 weeks before your subscription renews, giving you time to cancel before the charge is processed
Before Asking for Refund
While dotting the i’s and crossing the t’s, we aim to create values that last. It is not just the plugin itself that we are trying to deliver right to you. Additionally, we offer live demos, free trial, documentation, tutorial videos, blog posts and other resources to help you explore and retain the full functionality of our plugins.
With this being said, please do appreciate our effort to accompany you on tackling any issues you may have.
We are always available on various support channels including email, live chat, ticket and YayCommerce’s social media profiles.
We encourage you to take us towards our better self by suggesting how to improve our products.