YayReviews Pro - Advanced Customer Reviews for WooCommerce
Collect more product reviews, showcase them beautifully, and reward your loyal customers with smart WooCommerce automation.
Customer reviews are the backbone of every successful online store.
But getting customers to actually leave reviews is harder than it sounds.
Most shoppers forget, ignore order emails, or leave without sharing feedback.
The fix?
Reminding customers at the right time, and rewarding them for taking action.
Meet YayReviews – Customer Reviews for WooCommerce
With YayReviews, the logic is simple. Your WooCommerce review system, now upgraded in 3 steps:
🚀 Send Email Reminders to Boost Reviews Automatically
Encourage more feedback, right after purchase.
🌟 Enhance Review Visibility and Trust with Product Images and Videos
Let your customers do the selling with authentic, media-rich reviews.
🔍 Make Reviews Easier to Explore with Filter/Sort and Summary
Help new buyers find the answers they need faster.
🎁 Send Rewards to Qualified Reviews and Keep Customers Engaged
Turn great reviews into long-term loyalty.
Increase Conversions with Social Proof
Automate Review Requests
Boost Search Visibility
Convert More Shoppers
See YayReviews Pro in Action
Find quick answers to setup, customization, email delivery, SEO optimization, and troubleshooting questions. Learn best practices from real WooCommerce stores.
YayReviews is designed to work with any properly coded WordPress/WooCommerce theme. It uses WooCommerce's standard hooks and filters. If you experience display issues, our support team can help with custom CSS or theme-specific adjustments.
Yes! You can set the delay period (e.g., 7 days after order completion) in the Reminder section. This allows products to be delivered and used before requesting feedback.
Timing varies by industry:
- Physical products: 7-14 days (allows for delivery and usage)
- Digital products/services: 2-3 days (immediate experience)
- Consumables/supplements: 14-21 days (time to see results)
- Furniture/appliances: 14-30 days (setup and initial use period)
By default, emails only go to customers with completed orders. You can enable the "Verified Owners Only" setting to ensure only customers who actually purchased can leave reviews.
Rich snippets (star ratings in Google search) require properly implemented Schema.org markup. Here's what to check:
- Enable Rich Snippets - Go to Settings > SEO and turn on "Enable Rich Snippets"
- Verify Schema markup - Use Google's Rich Results Test tool to validate your product pages
- Have enough reviews - Google typically requires 5+ reviews before displaying rich snippets
- Wait for reindexing - It can take 2-4 weeks after implementation for Google to crawl and display stars
- Check for conflicts - If using Yoast SEO or RankMath, ensure only one plugin is generating review schema (YayReviews auto-detects and integrates with these plugins)
- Follow Google's guidelines - Reviews must be genuine, on product/service pages (not homepage), and match actual customer feedback
Important: Google's 2026 algorithm prioritizes authentic reviews. Self-serving reviews or fake ratings can result in manual penalties and removal of rich snippets.
YayReviews is translation-ready and compatible with:
- WPML
- Polylang
- Loco Translate
- Other popular translation plugins
All customer-facing text (review forms, display labels, emails) can be translated to any language. The admin interface is currently English-only.
Yes! You can choose from multiple rating types in Settings > Rating Types (Stars, Hearts, Thumbs, Faces, Fire, Star Emojis)❣️
For color customization, you'll need to add custom CSS. Common customizations:
/* Change star color to blue */
.yayreviews-star-rating .star {
color: #0066cc !important;
}
Premium users can create further custom rating types with emoji icons and specific styling.
Most users complete basic setup in under 10 minutes. Simply install the plugin, configure your general settings (approval requirements, verified owners), customize your review form, and you're ready to collect reviews. Advanced features like automated reward email campaigns or custom rating types may take an additional 15-20 minutes to configure.
Yes! YayReviews supports importing from:
- Judge.me - CSV export format
- Yotpo - CSV export format
- Custom CSV - Map columns to match YayReviews format (download sample CSV template)
Go to Tools > Import to access the migration wizard.
Note: Complex review data (photos, videos, custom fields) may require manual adjustment after import.
This is one of the most common issues. Check these troubleshooting steps:
- Verify your WordPress email setup - WordPress uses PHP mail() by default, which many hosting providers block or filter as spam
- Use an SMTP plugin - Install YaySMTP, Easy WP SMTP, or similar to route emails through a reliable service like Amazon SES, SendGrid, or Mailgun
- Check email queue - Go to Tools > Database tab to verify emails are being queued
- Test email delivery - Use the "Send Test" button in reminder email templates to confirm delivery
- Review spam folders - Ask customers to check spam/promotions folders
- Verify automation is enabled - Ensure the reminder feature toggle is turned ON
Pro tip: Gmail, Outlook, and Yahoo have strict spam filters in 2026. Sending from a professional domain email ([email protected]) rather than a free Gmail address significantly improves deliverability.
Yes! You can enable a 48-hour edit window in Settings > Review, Edit & Reply. This allows customers to update their reviews if they change their mind or discover new information. An "Edited" badge can be displayed for transparency.
YayReviews includes several anti-spam measures:
- Require Approval - Manually review submissions before publishing
- GDPR Consent - Optional privacy checkbox confirms legitimate submissions
- Verified Owners Only setting - Completely restrict reviews to confirmed purchasers
For additional protection, consider requiring both star rating AND text content, setting minimum review length, and monitoring for duplicate content.
Yes! YayReviews includes GDPR-friendly features:
- Optional privacy consent checkbox on review forms
- Data anonymization options for reviewers
- Customer data export/deletion upon request
- No third-party data sharing (reviews stored in your WordPress database)
You're responsible for including appropriate privacy disclosures in your store's privacy policy regarding review collection and display.
Start turning WooCommerce customer feedback into conversions today.
Set it up once, automate the rest, and turn more buyers into social proof that sells for you.
Something concerns you?
chat now to get ⚡️ response.
I had been looking for a WooCommerce review plugin for a long time. This new plugin from YayCommerce ticks almost every box for an e-commerce project. Great support as well. Recommending it.
Been looking for a lightweight review plugin that doesn’t overload the frontend. YayReviews does exactly what it promises. Reward emails are a nice touch. Good value for money so far!
Setup was straightforward and it worked well out of the box. Support was responsive too 👍
Tested this plugin alongside a few other review solutions and ended up keeping YayReviews. The UI is clean, performance is top, and it integrates nicely with WooCommerce without conflicts. Documentation could be expanded a bit, but overall a solid release.
Using YayReviews on a client site for about a month now. Review reminder emails are customizable and easy to manage. It helped increase review count noticeably. Dev team seems often active, which is always a plus!
What I like most about YayReviews is that it focuses on conversion, not just collecting reviews. The reward logic is simple but effective.
30-Day Money-Back Guarantee
Not happy with YayReviews? If this is not what you are looking for, we will be more than happy to offer you a full refund within 30 days of purchase without asking any questions.
